Frequently Asked Questions
Everything you need to know about our wholesome food products.
Are Troovy Foods products free from artificial preservatives?
Yes, all our products are crafted using natural ingredients and are 100% free from artificial preservatives, colors, and synthetic flavors.
How should I store my Troovy Foods items once opened?
To maintain maximum freshness, we recommend storing opened jars in a cool, dry place and using a clean, dry spoon. Specific refrigeration requirements are listed on each product label.
How long does shipping usually take?
We typically process orders within 24-48 hours. Depending on your location, standard delivery takes between 3 to 7 business days.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Do you offer international shipping?
Currently, we only ship within the domestic market. We are working hard to bring Troovy Foods to international customers in the near future.
Are your products suitable for children?
Absolutely! Troovy Foods are designed with family nutrition in mind, making them a healthy and delicious choice for children and adults alike.